Learning Centre

C.A.R.E. for Healthcare Workers

Safety guides for healthcare staff, including paramedics, who face aggression at work. C.A.R.E. (Clinical Awareness and Response to Escalation) teaches early recognition and de-escalation, so staff act before a situation turns physical. See the C.A.R.E. Healthcare Safety program.

Frequently asked questions

What does C.A.R.E. stand for?

Clinical Awareness and Response to Escalation.

What does the program teach?

Early recognition of behaviour that is escalating and how to de-escalate it, rather than responding physically after it has escalated.

Who is it for?

Healthcare professionals. Paramedics are covered in our guides below as well.

Can it be delivered at our hospital or clinic?

Yes. Training comes to your location and all equipment is provided. Call (613) 340-8002 or use the Contact page.